Counseling & Case Management

Counseling Services

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If you are experiencing a mental health or Alcohol and Other Drug Abuse (AODA) crisis, there are resources that can help:

  • National Suicide & Crisis Hotline: Call or text 988 or Lifeline (Live) Chat.
  • Rock County 24-7 Crisis Intervention at (608) 757-5025 or (608) 757-2244.
  • NAMI of Rock County Crisis Info at
  • Green County 24-Hour Crisis line, Northwest Connections at 1-888-552-6642
  • 24/7 Crisis Text Line text HOME to 741-741

If this is an emergency, please call 911 or go to the nearest Emergency Room. 

2-1-1 or for statewide assistance information and resources 

Counseling and Case Management Services

Counseling and case management services are free and available for all current students to assist in dealing with issues that impact their overall well-being. Your counselor understands that there are pressures and challenges faced while in college – not all of them academic. Through counseling and case management, current students can share problems in a safe and supportive space.

Counselors can help during these times by:
  • Sharing ways to manage stress and anxiety
  • Linking students to school and community resources
  • Discussing emergency assistance options for students
  • Assist in improving problem-solving and coping skills
  • Helping identify strengths and sources of support
  • Offering a different perspective
  • Providing a safe place to talk and have someone who will listen

Get Counseling Help

group of students fist bumping over desk

Campus Resources

Walk-ins are welcome during office hours:
Monday through Friday – 9 a.m. to 4 p.m.

Students may schedule an appointment in MyBTC using Starfish.

Located on Central Campus in Student Services or at regional locations by appointment. We do not offer service after-hours or when the college is closed.

Students needing immediate assistance can walk in during office hours. If possible, please call ahead to let us know you're coming. If individual counseling needs are determined to be beyond what is considered brief, every effort will be made to refer the student to an affordable, appropriate community-based provider. 

Questions? Contact (608) 757-7642 or

Student Counseling and Case Management Blackboard Organization

The Student Counseling and Case Management Blackboard Org is a listing of on-campus and community resources that may be able to provide supportive services for a variety of challenges, including:

  • Health and well-being (including mental health) resources
  • Housing and food security resources
  • Information about non-traditional occupations (NTO)
  • Information about services that can help pay for college

If you need help navigating these resources, please use Starfish to make an appointment to discuss resources.

Make an Appointment Via Starfish

Additional Support for Students

Headspace logo

Currently enrolled students can access to Headspace – an app that focuses on improving wellness and mindfulness. Headspace can help students relieve stress, improve focus, increase happiness, and more. In order to register on Headspace for FREE, you must use your current student email address.

BetterMynd logo

Blackhawk Technical College has recently partnered with BetterMynd, an online therapy platform for college students, to offer our students access to video-therapy sessions with their diverse network of licensed mental health counselors.

Through this partnership, Blackhawk’s students can access free online therapy sessions on the BetterMynd platform. These 50-minute, live video-sessions are private, confidential, and can take place from the convenience of your laptop or smartphone. Sessions are available during the day, at night, and on the weekends.

To register and get started with a counselor that’s a good fit for you, sign-up here.

BetterMynd also provides free self-help resources and free group workshops to all students.

Please note – BetterMynd is a scheduled service, not a crisis service. If you need immediate help, please call your county’s Emergency Crisis and Intervention Services 24-hour hotline a the numbers listed at the top of this page.


Blackhawk Technical College does not discriminate on the basis of race, color, national origin, sex, gender identity, disability, or age in its programs and activities. The following person has been designated to manage inquiries regarding the nondiscrimination policies: Title IX Coordinator/Equal Opportunity Officer, 6004 S. County Road G, P.O. Box 5009, Janesville, WI 53547-5009, (608) 757-7796 or (608) 757-7773, WI Relay: 711

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