Information Technology Services

Your student email address is your username@students.blackhawk.edu. Your username is the first initial of your first name and your last name (no spaces between). Some users will have numbers added to ensure uniqueness. Your username can be found on your acceptance letter or on your registration schedule/bill when you register for classes.

Your password is initially set to Blackhawk and your 9-digit student ID number (found on your acceptance letter or on your registration schedule/bill). 

Example: Blackhawk000123456

Passwords are case-sensitive and must be at least eight characters, have a capital letter and contain a number or special character. Your password cannot be the same as your previous six passwords.

Note: you must have a passcode lock on your mobile device.

1. Go to Settings > Accounts & Passwords (or Mail, Contacts, Calendars)
2. Select Add Account > Exchange (or Microsoft Exchange)
3. Enter information for the following fields:
   • Email: username@students.blackhawk.edu
   • Password: your BTC password
   • Domain: BTC
   • Username: username@students.blackhawk.edu
   • Server: outlook.office365.com
4. Select content to Sync & Save
5. Click Save and you're done!

Note: you must have a passcode lock on your mobile device.

1. Go to Settings > Cloud & Accounts 
   For Gmail, tap the Menu ☰ > Settings
2. Select Accounts (or Add Account)
3. Choose Microsoft Exchange ActiveSync (or Exchange & Office 365)
4. Enter information for the following fields:
   • Email: username@students.blackhawk.edu
   • Password: your BTC password
   • Domain: BTC
   • Username: username@students.blackhawk.edu
   • Server: outlook.office365.com
5. Agree and select content to Sync & Save
6. Click Save and you're done!